Guarantee

Our products are 100% guaranteed to be free from manufacturing defects. Should you receive a defective item, contact us following the Return Procedure below, and we will replace it at no additional charge. If you are dissatisfied with your purchase, or wish to return your order for any other reason, we will refund the full purchase price LESS the original shipping and handling charge and LESS a 30% restocking fee. Items must be returned unused, in their original packaging.

Return Procedure
You must notify us by phone or email within 30 day of receiving your order, describing the reason for the return. We will issue a Return Merchandise Authorization (RMA) number and full instructions for returning the order to us. No returns will be accepted without an RMA number. The customer will be responsible for all costs involved in returning the order to us including, but not limited to packaging, shipping, delivery confirmation, and insurance. We strongly recommend that you track and insure your return. If items are lost, stolen, or damaged before we receive them, you will not receive your refund.